Helpdesk Custom Domains

Instructions for customizing your store’s domain

If your domain is registered with a 3rd-party provider, you'll need to reconfigure your DNS settings to point the domain at your Ecbilla-hosted storefront. This section contains instructions on customizing your domain for a list of popular domain providers.


We can't log in to your 3rd-party domain account and change your DNS settings for you. If you have problems with your setup, please contact your 3rd-party provider directly. To get support, call your 3rd party provider and request for the following

1. You need your root domain(you’re A record) to point to Ecbilla’s IP address which is “”
2. You need your sub domains (your CNAME records) to point to your Ecbilla-hosted domain, that's
3. You want to use the 3rd-party provider's email client (if they have one) and need to configure your MX records.
If your provider is listed here, follow the link for detailed domain setup instructions:
Network Solutions
Host Gator
Big Rock
Crazy Domains
Click 'Domain settings' in 'Settings' option of your dashboard. You can add here if you already have a domain or can buy a new domain of your choice. The options are shown below.