Delivery is the next process after packing. The packed products should be delivered. You can view all the packed product details in the 'Finalize orders' option in 'Business' on your dashboard.
When you click 'orders sent to shipping' you will find the orders that are to be shipped. Once they are shipped, mark it as shipped. Marked ones move on to 'Delivered orders entry'. If the product is delivered , select the order and click 'Mark it as delivered'. If the product is returned, select the order and click 'Mark it as returned' button.
All the delivered orders will be seen when you click 'Finished orders' option. But the returned orders will be listed when you click 'Returned orders'.