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Food e-comm firms in B'luru faced worst hits

Update On :14 September 2016

Food e-comm firms in B'luru faced worst hits

Several traditional and new-age ventures said they had been adversely affected by the riots and bandh in Bengaluru related to the ongoing Cauvery river water dispute with Tamil Nadu.

Online grocery firm Bigbasket said that it has suffered Rs 4-crore losses over two days after it was forced to shut down its office on Monday. "Now we have an order backlog of 20,000 to be delivered to the consumers. It will take three days to clear the backlog if we work on Wednesday. The packed fruits and vegetables will be spoilt," Bigbasket co-founder and CEO Hari Menon told TOI.

Bigbasket, which could not ship products from its collection centres on Bengaluru-Mysuru road, will now call customers and fix new time slots for delivery. Online food portal FreshMenu, which prepares food in its own centralized kitchens, could not deliver orders since Monday evening. It lost a few thousand orders over the past two days. Restaurants too would have suffered significant losses on account of the forced shutdowns.

As the same E-commerce firm Flipkart faced packages originating from Bengaluru had been affected, but the situation is normal in other parts of the state. Rival Amazon said impact on delivery was primarily in Bengaluru, Mysuru and Mandya. "Given the situation in the city, there may be very limited impact in other regions, for orders serviced by our fulfilment centre in Bengaluru," the company said.

The Signs on Tuesday evening pointed to a relatively normal Wednesday. If indeed there are no further forced shutdowns, the damage may be limited.

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