What is Ecommerce?
Ecommerce in general refers to the transaction of business products and services via electronic system on the internet i.e) E-Commerce.
What is B2C?
B2C is the type of a commerce transaction which refers to the direct transfer of business products and services to the consumers i.e) B2C
What is Ecommerce B2C model?
The Ecommerce B2C model is a combination of Ecommerce and B2C Business model which involves a direct business transaction of products and services to the consumers via internet. An Ecommerce B2C model involves a process of shifting of business layers responsible for intermediary functions which is called as Reintermediation.
The website or a web portal holds an essential value in a Ecommerce B2C model where the all transactions take place between a business organization and consumer directly. When comparing to B2B, B2C and Ecommerce , B2C Ecommerce is quite easy and effective.
Steps involved in a Ecommerce B2C model:-
There are various process involved in a Ecommerce B2C model.
The consumer approaches an online store
Finds a desired product
Make an option like Add to cart /Buy Now
Then, proceed with his /her desired payment system like COD, paypal, Net banking etc..
The consumer receives his/her product followed by the E-mail sent to a merchant and a warehouse.
In case of any enquiries regarding a faulty or a damaged item, a consumer can contact a support team via Chat, Call or E-mail till a he/she gets a good product.
Advantages of Ecommerce B2C Model:-
The advantages of using Ecommerce B2C Model is
Reduces operational costs
Less investments and good ROI
Easy and comfort shopping
No hassles of middlemen
Disadvantages of Ecommerce B2C Model:-
Low conversion rates